Privacy Policy

Effective date: July 17, 2026

This Privacy Policy describes how Blackridge Services LLC ("Blackridge," "we," "us," or "our") collects, uses, and protects information in connection with our website (blackridgeservices.us) and our services, including text-message (SMS/MMS) communications.

SMS consent and your mobile number are never shared or sold. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties. Information may be shared only with subcontractors that support our service delivery (for example, our messaging provider), and only for that purpose.

1. Information We Collect

Contact information you provide — name, business name, mobile phone number, and email address — when you submit a form, call us, or otherwise reach out.
Message content and related metadata when you communicate with us or with a business that uses our service by phone or text.
Website usage data such as pages visited and general device information, collected through standard web logs.

2. How We Use Information

To respond to inquiries, qualify leads, schedule appointments, and send related confirmations, reminders, and follow-up messages.
To provide, operate, and improve our services.
To comply with legal obligations and enforce our terms.

3. SMS/Text Messaging

By providing your mobile number — whether by submitting a form, calling, or texting us — you consent to receive text messages related to your inquiry or service, including appointment confirmations, reminders, missed-call callbacks, and follow-up messages.

Message frequency varies based on your interaction with us and the business you contacted.
Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.

As stated above, mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes.

4. How We Share Information

We do not sell your personal information. We share information only:

With service providers and subcontractors who support our operations (such as our SMS/voice provider and CRM), under confidentiality obligations and only as needed to deliver the service;
With the specific business you contacted, so it can respond to and serve your request;
When required by law, subpoena, or to protect our legal rights.

5. Data Retention & Security

We retain information for as long as needed to provide our services and meet legal obligations, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.

6. Your Choices

Opt out of texts anytime by replying STOP.
Request access to, correction of, or deletion of your personal information by contacting us using the details below.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this policy from time to time. The "Effective date" above reflects the latest revision.

9. Contact Us

Blackridge Services LLC
Bethel Park, PA
Email: ethan@blackridgeservices.us
Phone: (412) 720-4907

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